Refund and Cancellation Policy
Due to the subjective nature of music and the quick turnaround times for song delivery for all customers, I cannot cancel or refund your order once it’s been submitted. All sales are final. There are no refunds, no exceptions.
However, I do everything possible to deliver you a custom song worthy of a 5-star review. If you believe your song is not up to that standard, please reach out to me via my contact page so we can work out a way to make it right for you.
Rarely, you may catch a mistake in a song (a mispronounced name, for example). Fewer than 1% of my custom songs have this kind of mistake so rest assured that you are in good hands! If I have made a mistake that is in conflict with information you’ve provided, please contact me via my contact page within 7 days of receiving your order so I can correct the mistake at no additional cost to you.
Questions about other policies? Check out my privacy policy.
