FAQ
Frequently Asked Questions
Everything you might want to know before ordering your custom song. Still curious? Reach out on my contact page.
How does it work?
Pick your genre and style, then at checkout you share your story and up to three things you definitely want included. I personally write, record, and produce your song, and it lands in your inbox.
Is it really written by a person, not AI?
100%. Every song is written, performed, and produced by me, by hand. Always human, never AI.
Do you sing every song yourself?
I do! Every song you hear is my voice, recorded specifically for your song with your lyrics.
What genres and styles can I choose?
Pop, country, or kids/family, in either a stripped-back acoustic style or a full modern production.
How long is my song?
The default song length is about 3 minutes. Some songs will come in a little under and some a little longer. If you have a specific song structure or length in mind, reach out before placing your order so I can be sure I deliver you the best song possible to meet your wishes.
What do I receive, and in what format?
A song about 3 minutes long as a downloadable MP3 with the full lyrics. Modern and full-production options also include an instrumental version; the Deluxe package adds a framed lyric sheet and a keepsake display vinyl (Note: the keepsake display vinyl will not be pressed with your song for playback, unfortunately. It is for display purposes only.).
How do I pay?
PayPal, credit/debit card, or Google Pay at checkout.
How long until I get my song?
Standard delivery is 7 days. Need it sooner? You can choose expedited 4-day or 3-day delivery at checkout.
How do the Deluxe physical items ship?
All Deluxe physical items ship within 2 days of your song’s completion. With the standard 7-day turnaround, that means your Deluxe package ships within 9 days of your order. Free shipping is currently included to the United States mainland. If you’d like to ship to Hawaii, Puerto Rico, or internationally, reach out before ordering so we can discuss the best options for you.
What can I do with my finished song?
I retain all rights to the songs as intellectual property, but you are free to play them as you’d like. In fact, the more you play it, the better! Freelance songwriters like myself rely upon word-of-mouth and referrals, so spread the word and play the songs for all your friends. I only ask that you give proper songwriting credit when due!
Can I request changes or revisions?
I want you to love your song. How changes, corrections, and concerns are handled is covered in my refund and cancellation policy below.
What is your refund and cancellation policy?
Due to the subjective nature of music and the quick turnaround times for song delivery for all customers, I cannot cancel or refund your order once it’s been submitted. All sales are final. There are no refunds, no exceptions.
However, I do everything possible to deliver you a custom song worthy of a 5-star review. If you believe your song is not up to that standard, please reach out to me via my contact page so we can work out a way to make it right for you.
Rarely, you may catch a mistake in a song (a mispronounced name, for example). Fewer than 1% of my custom songs have this kind of mistake so rest assured that you are in good hands! If I have made a mistake that is in conflict with information you’ve provided, please contact me via my contact page within 7 days of receiving your order so I can correct the mistake at no additional cost to you.
Can I gift a song?
Yes! Grab a gift card and let someone create their own custom song.
